SHIPPING POLICY

SHIPPING POLICY
Last updated September 12 2026
This Shipping Policy explains how orders placed on beautessia.com are processed, shipped, and delivered.
By placing an order with Beautessia, you agree to this Shipping Policy.
ORDER PROCESSING TIME
Orders are usually processed within 1 to 3 business days after payment is successfully received.
Business days are Monday through Friday, excluding weekends and public holidays.
Processing times may be longer during holidays, promotional events, high order volume, inventory checks, or circumstances outside our control.
SHIPPING TIME
Estimated delivery times depend on the destination country, shipping carrier, customs processing, and local delivery conditions.
United States orders usually arrive within 7 to 15 business days.
Canada orders usually arrive within 8 to 18 business days.
United Kingdom orders usually arrive within 7 to 15 business days.
Australia orders usually arrive within 8 to 18 business days.
European Union orders usually arrive within 8 to 18 business days.
Other international orders usually arrive within 10 to 25 business days.
These delivery times are estimates only and are not guaranteed.
Delays may occur due to customs, weather, carrier delays, incorrect address information, public holidays, remote delivery locations, or other events outside our control.
SHIPPING FEES
Shipping fees, if applicable, are calculated and displayed at checkout before payment is completed.
From time to time, Beautessia may offer free shipping promotions.
Any free shipping offer will be shown clearly on the website or at checkout.
ORDER TRACKING
After your order has shipped, you may receive a shipping confirmation email with tracking information.
Please allow 2 to 5 business days for tracking information to update after shipment.
Tracking updates may vary depending on the shipping carrier and destination country.
INCORRECT SHIPPING ADDRESS
Customers are responsible for providing a complete and accurate shipping address at checkout.
If you notice an address mistake, please contact us as soon as possible at support@beautessia.com.
We will try to update the address before the order ships, but we cannot guarantee changes after an order has entered processing or has already shipped.
Beautessia is not responsible for orders delayed, lost, returned, or undeliverable due to incorrect or incomplete address information provided by the customer.
LOST STOLEN OR DELAYED PACKAGES
If tracking shows that your package was delivered but you did not receive it, please first check with household members, neighbors, building reception, your mailbox area, and the local postal office or carrier.
If you still cannot locate the package, contact us at support@beautessia.com and we will assist where possible.
Beautessia is not responsible for packages that are stolen after confirmed delivery, but we will do our best to help you review available options.
CUSTOMS DUTIES AND TAXES
For international orders, customs duties, import taxes, VAT, brokerage fees, or other charges may be required by the destination country.
These charges are the responsibility of the customer unless otherwise stated at checkout.
Beautessia is not responsible for customs delays or charges imposed by local authorities.
SHIPPING RESTRICTIONS
We currently ship to selected countries and regions.
If we are unable to ship to your destination, checkout may not be available for that address.
We reserve the right to cancel and refund orders that cannot be shipped due to carrier restrictions, address issues, legal restrictions, inventory issues, or suspected fraud.
CONTACT US
For shipping questions, please contact Beautessia Customer Support at support@beautessia.com.
Website beautessia.com